[. . . ] Use only the power supply provided with this product or the manufacturer's authorized replacement power supply. â· Connect the power supply cord to an electrical outlet that is near the product and easily accessible. [. . . ] Warning: Do not touch the copper contact area on the back or the metal print cartridge nozzles on the bottom. If you are using your printer with a computer, continue with "Install the software". Make sure your computer is on and attach the USB cable to your printer and computer. To prevent errors during installation, be sure to: 1 Close all open programs. Important: After installation is complete, remember to re-enable your antivirus software. Make sure your computer is on and attach the USB cable to your printer and computer. To prevent errors during installation, be sure to: 1 Close all open programs. Important: After installation is complete, remember to re-enable your antivirus software. Symptom The Power light is not lit Diagnosis Is the power cord pushed all the way into the printer?Solution Disconnect the power cord from the wall outlet, and then from the printer. [. . . ] MondayÂFriday (9:00 AMÂ9:00 PM EST) Saturday (NoonÂ6:00 PM EST) Note: Phone number and support times may change without notice. Record the following information (located on your store receipt and the back of your printer) and have it ready when you contact us so that we may serve you faster: Machine Type number_____________________________ Serial number____________________________________ Date purchased__________________________________ Store where purchased____________________________ [. . . ]